My Sears washing machine suddenly went on the blink a week ago.  The water was filling the tub; but, that was as far as it would go.  I called the Sear’s repair  department and due to their heavy load,  the service call could not be made for a week – which was okay.  In the meantime, my neighbor was nice enough to share her washer.  On Wednesday,  prior to Saturday,  the service desk called to verify the directions to the house.  Then on Thursday, another agent called to be sure someone over 18 would be at home and to, again, verify the directions.  Then on Friday, they called to be sure we were going to be at home, be sure there would be someone over 18 at the house, and to re-verify directions and they would be at the house between the hours of 8 a.m. to 12 p.m.  Saturday morning, I gathered all of the dirty clothes and was so excited because I sure missed my washer.  Eight, nine, ten, eleven o’clock passed and no repair person.  I proceeded to call Sears and they reported the  agent was running late and would be at my home at 12:18 p.m.  Shortly,  I received a call from the repair person and he requested information as to how to get to my house.  So, I repeated the directions.  At that time he was about 45 minutes from my home.  About 1:00 pm. I received a call from him and he stated “that he was at my gate.” I told him to come in and my husband would meet him.  My husband related there was not any one at the gate; so, I called the repair man on his cell.  He related that he rang the doorbell but no one came to the door.  I asked,  where are you?    He stated he was at the corner house and there were all kinds of expensive cars in the drive.  I then told him he was at the wrong house.  He was about 3.5 miles away from the house.  I restated the earlier directions.  Finally, appearing on my door steps was this thin young man with an India accent and very polite.  He stated that he had never been to this area.  We finally started discussing the washing machine.  He asked me, “what are the symptoms?”  I thought for a moment I was at the doctor’s office.   I related that water would run into the machine but would not continue the cycles. He immediately stated that it was the “relay switch”, replaced this part, and was out of my house in 30 minutes.  His other questions was “who do all of those expensive cars belong to at that house.”  My answer was, “I don’t know.”   So if your washing machine breaks down – just buy a new one.

kommonsentsjane